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June 18, 2013
No one would talk much in society, if he knew how often he misunderstood others. Johann von Goethe
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Quotes of Philip Crosby
Being convinced one knows the whole story is the surest way to fail.
Philip Crosby
Change should be a friend. It should happen by plan, not by accident.
Philip Crosby
Eliminating what is not wanted or needed is profitable in itself.
Philip Crosby
If anything is certain, it is that change is certain. The world we are planning for today will not exist in this form tomorrow.
Philip Crosby
In a true zero - Defects approach, there are no unimportant items.
Philip Crosby
Just being honest is not enough. The essential ingredient is executive integrity.
Philip Crosby
Making a wrong decision is understandable. Refusing to search continually for learning is not.
Philip Crosby
Quality has to be caused, not controlled.
Philip Crosby
Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the ...
Philip Crosby
Selecting the right person for the right job is the largest part of coaching.
Philip Crosby
Slowness to change usually means fear of the new.
Philip Crosby
Successful people breed success.
Philip Crosby
The great discoveries are usually obvious.
Philip Crosby
Very few of the great leaders ever get through their careers without failing, sometimes dramatically.
Philip Crosby
We can spend our whole lives underachieving.
Philip Crosby
You have to lead people gently toward what they already know is right.
Philip Crosby
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No one would talk much in society, if he knew how often he misunderstood others. Johann von Goethe
